Behind bars in the brutal Robben Island Prison, Nelson Mandela wrote to Winnie, his wife. He was confined to a small cell without a bed or plumbing and compelled to do hard labor in a lime quarry. Once every six months, Winnie was allowed to visit. Prisoners were subjected to inhumane punishments; it was reported that guards buried him and other inmates…
With one disappointment after another, the day felt like a three-game losing streak. Interrupted plans left him wanting more time for to do what he wanted to do. Others experienced his frustration.
On the heels of Thanksgiving Day, Judah wanted to play longer outside, play another video game, and stay longer at Riverside Park. Quick as shooting star, his gratitude and appreciation departed with joy and laughter trailing behind….
It arrived a few weeks ago. Like a granite monument it stands tall on my study desk. It is powerful but discreet. Extraordinary yet simple. Authentic.
You see, over 30 years ago Connie and her husband, Paul became people of influence in our lives. On November 2nd Connie wrote…
Just a note to thank you for sending your books – we look…
For over 20 years, Toni’s career has moved forward. Respected for her technical expertise, she is an “outstanding contributor.” But the feedback on her people skills is another story. Relationships are strained. While “brilliant” she is seen as unapproachable. Her personal influence is restricted by impatience and no tolerance for incompetence.
How much stress do you think Toni experiences and adds to the workplace?
Going the extra mile counts.
What happens when someone gives more effort than is expected? And when your waiter does more than required?
People who go the extra mile are in the minority in today’s workplace. Gallup’s recent worldwide survey reports that only 13% of employees are engaged in their jobs.
Where are you?
Here are Gallup’s definitions. What do you see?
How many high performers intend to stay with your company? Where will they be one year from now?
The collision between “the need to reinvest in development and a disgruntled workforce ready to jump ship,” is pending according to Chief Learning Officer.
Employee engagement can be obstructed by the expectation to do more with less, down sizing and reorganization challenges,…
Two of your favorite restaurants want your feedback. “What would you add to our menu?”
You immediately dish the details of your grandmother’s Roast Chicken with Chestnut Stuffing. “Everyone loves it!” you gush.
One chef adds it to his menu. The other completely ignores you. Which restaurant just won your loyalty?
Is it any different with your employees?
A recent Talent Management Survey discovered…