Posts Tagged ‘Time Management’

Why You Don’t Show Up On-Time

IMG_3855

“We need to be on the road by 9:00 a.m.,” Rita reminded me. It was Father’s Day so we planned a trip to Southeast Kansas.

Grabbing a few extra minutes, we sat on the patio sipping Sumatra coffee. With our recent schedule we soaked up the moment.

The spring flowers danced pink, yellow, purple, and shades of green throughout our backyard paradise. Japanese Koi glided through the crystal clear water. The stream wandered and tumbled down the waterfall soothing the mind, body, and spirit. Perhaps you can appreciate why “running late” was so easy.

We prepared Sunday lunch – pulled pork, fresh beets, potatoes and carrots along with a salad of tomatoes, cucumber, and onion topped with mozzarella cheese – in honor of our dads. Dessert on the farm is a tradition, so Rita made gluten-free chocolate cupcakes; the only thing left was crowning them with a dip of Borden’s Home Style Vanilla ice cream.

Racing north on Highway 75 we enjoyed conversation, the scenery, and light traffic. I pushed our speed beyond the prescribed limit to make up for our lateness. We were 10-miles from our destination, about to show up on-time…

“Oh no.”

That car made a U-turn flashing red and blue lights. Immediately, I slowed to pull over and wait for his arrival.

What happened?

I reflected on the story while we limped those last few miles to Independence…

  • My first question: What’s he doing out here on Sunday morning?

“Really, Steve?”

  • Who’s to blame here…?

“No one but myself; what a waste of money and time.”

  • What happened, what’s the truth in the Story?

“I didn’t plan ahead. I didn’t leave on time to be on time, so I pushed the limits and it cost me.”

  • What did it cost me?

Cash and unnecessary stress, and we were still late!

  • Last but not least … what’s this about?

 

What’s Your Excuse for Not Being On-Time?

Diana Delonzor is a former “card-carrying member of the “Punctually Challenged.” She conducts research on tardiness and writes about it in her book, Never Be Late Again.

Here are seven different kinds of late people she has identified.

  1. The Deadliner – likes the adrenaline rush of pressure and the stress of the last minute
  2. The Producer – over-schedules the day thinking, “I can do ALL of this and still get there on time.”
  3. The Absent Minded Professor – traveling from point A to B includes multiple scenic turnouts of unimportant activities and distractions
  4. The Rebel – yep, they actually enjoy being late, knowing people are waiting for them
  5. The Rationalizer – blame it on external factors … the traffic
  6. The Indulger – lacks self-control; I just don’t feel like going
  7. The Evader – keeps trying to perfect something before leaving for the appointment

Reflection, not judgment

Chronic lateness is a habit, so let’s start here. If you’re serious about changing your behavior, take your journal and wrestle with these questions and the four stages of change:

  • Desire

What do you want? Why do you want to break the being late habit?

  • Discipline

Review Delonzor’s list of drivers. As you think about your Story, what drives your behavior? What must change? How can you support your new habit?

  • Determination

Be prepared to go the distance, the old habit has history.

  • Delight

What will life be like once you have a breakthrough? When you have time to spare before your appointment?

Paying for Being Late

All my effort to make up for a late start disappeared while we sat waiting.

The Kansas State Trooper was a very nice man. But, he had a ticket to write.

Perhaps you know the conversation … there’s really nothing to do but be polite, smile, and say: “Yes, sir.” And yes, mail that check to the State of Kansas.

Here’s to preparing for your punctuality,

Steve

PS: Improving performance is what happens in Next Generation Leaders team-based coaching.  If you’d like to see more details of how we develop self-managed teams and leaders, see the team-based coaching page.

Comments Off

Do you have the NEW work-life balance?

La Fanfare d'Occasion à Blandy-les-Tours

JobPro’s management team slunk into the room for Thursday’s meeting. Two weeks of 60+ hour work weeks had stolen their engagement.  Most crash-landed in their chairs, some with a sigh. Dave just stood, staring across the room, instead of starting the meeting.  No wonder productivity had dipped.

“You gonna start this so we can get out of here or what?” Marlene snarled

“I’m gettin’ there.  Needed a bit to collect my thoughts,” Dave replied.

“Looked more like staring into space,” Marlene replied.

“Give him a break.  It’s not like anyone’s thinking clearly with all the overtime and staff cuts,” defended Phyllis.

“Yeah, and why’d they have to get rid of Jackie?” Barry chimed in.

All their conflict washed over Dave.  He felt stress clawing at his insides. His frustration blended with theirs.  Everyone had been picking up the slack of his or her lost teammates.  What could he say?  Their life outside of work was gone.  His own work-home boundary lines had been blurred.  Venting his frustration would only add to the rising tide of disunity…

“Life Harmony” a new paradigm

The longing for life harmony makes dissonance increasingly unpleasant. Dissonance brought on by inconsistency between what you believe and how you behave sometimes.

Harmony, on the other hand, is a pleasing arrangement of parts. In your story, harmony is the interweaving of different accounts into a single narrative. Life harmony represents the new work-life balance.

First, there is the harmony of being human – the physical, mental, emotional, and spiritual “parts” which create your story.  Physical chaos occurs when the need for rest, nutrition, and activity are ignored. Mental chaos can be brought on by what Douglas Rushkoff calls, digiphrenia“a digitally disordered condition of mental activity.” Distracted by the constant connection of technology, mindless entertainment, advertising, and social media adding to the turmoil.  Emotional chaos happens when fears are unaddressed, gratitude is unexpressed, and forgiveness is withheld. Spiritual chaos comes if we choose a worldview of self-sovereignty and providence.

Life harmony is the new work-life balance. The image supports giving voice to all your roles in life as a man or woman, a son or daughter, a sibling, perhaps a spouse or parent, an employee or employer and so forth.

Life harmony is less about share of voice and more about voice recognition. Imagine a vocal ensemble with beautiful harmony.

Harmony is achieved when each voice sings its part.

Said another way, life harmony blends the role of individual, family, community, and work into a single narrative. Think about it. Your Story began when you showed up as a person, the newest member of a family; you found your place in a community where you learned how to make your contribution through meaningful work.

Everyday is an opportunity to cultivate life harmony. Today, you will add to your story. Are you writing the story you will want to tell?

Control the pace to create space

The pace of life provides little margin. What happens when the pace of life out of control? It becomes easy to live “out of control.” To create life harmony in the midst of chaos demands discipline.

Creating space is the disciplined use of time, place and resources to reflect on what’s really going on. Chaos happens; harmony is intentional. When your actions are aligned with your beliefs and values the new work-life balance is near.

Dave took a deep breath. “Grab a piece of paper and finish this sentence: I’m grateful for…. List your top five or so. Got it?

Surprisingly, Barry was first to start writing. Marlene just stared at the blank page before starting.

“What was that like for you?” Dave asked.

“I feel more positive … more grateful,” Phyllis said.

“Yeah, it helped me to realize how much I’ve got to be thankful for,” Barry chimed in.

Dave took another deep breath and pressed ahead, “Now, you won’t be asked to share this, but who is the team member you have the most conflict with?”

He waited and watched the look on their faces. “Okay, finish this sentence: One of the things I appreciate about (person’s name) is….”

As they looked up from writing, Dave asked, “What do you notice about yourself, what changed?”

“I started to see them as a person,” Marlene confessed.

“It caused me to look for the positive instead of the negative,” Barry said.

“Sometimes, we get so caught up in our work, our agenda, and the pace around here that all we do is deal with problems. Then, we allow the “problem” to build a wall between us and we lose sight of the people.” Dave continued, “Gratitude and appreciation grease our relationship gears, helping to reduce the friction and reduce the unnecessary stress.”

The energy of JobPro’s management meeting changed. It became a time and place for the team to step out of the chaos and re-connect as people. With time set aside to think, new ideas were discussed and the energy of the team increased. It wasn’t a quick fix, but a beginning.

So, with pen and paper in hand, what are you grateful for?

Who are you in conflict with? Now, what do you appreciate about him or her?

What do you think about the NEW work-life balance idea of “life harmony?”  When do you create space to think and listen to your Story?

Here’s to your freedom,

Steve

PS: If you want to be a self-managed leader or want to develop your team, Next Generation Leaders coaching is available for individuals or business teams. Get more details at the team-based coaching page.

Want to listen to a great example of harmony? Watch this 2-minute video of the vocal group Committed.

 

Photo credit: Matthieu Luna via Compfight

How to contribute to your disengagement

Flood Road Closed

Christina’s work eats an unhealthy portion of her life.  The past 20 years she intensely pursued her career. More recently she carried a heavy load with a start-up of epic proportion.

The cost? It’s taken a toll on her relationships and leadership … yes, conflict and unnecessary stress. The demand and pace squeeze out self-limiting behaviors that have minimized trust, disengaged the team, and created frustration.

Business eats people

The nature of business is to consume – not right or wrong – just the nature of business, which includes eating people. Business consumes, produces, exports, depletes the inventory … and then, asks for more. One leadership function is to determine how much of an employee’s life is consumed to do business. That leader is you.

As a self-managed leader, you stand at the mouth of the “beast” (no judgment, just descriptive) and must determine how much of your time, your energy, your creativity, and your life you will feed it. Whether you are an entrepreneur, small business owner, frontline worker, new manager, middle manager, vice president, or CEO … How much will you feed the beast?

Smartphone snacking

The beast likes to snack and technology makes it easy. Yes, this is about drawing boundaries … a line between work and personal time, family, recreation and rest? To stay engaged requires life harmony (the new work-life balance.) Setting work boundaries is critical to engagement, as reported in a recent Harvard Business Review article entitled “Using a Smartphone after 9 pm Leaves Workers Disengaged.”

Smartphones fit work activity into life outside the workplace. Easy access to email, the web, video conference calls, webinars, text messaging – even old-fashioned voice calls – all allow work to be done anywhere, anytime. How much work has invaded your non-work hours?

To stay engaged and productive research indicates we need space …

This greater connectivity comes at a cost: using a smartphone to cram more work into a given evening results in less work done the next day. The reason for this … is that smartphones are bad for sleep, and sleep is very important to effectiveness.

…that a well-rested employee is a better employee is well established by research. To note just a few recent studies, insufficient sleep has been linked to more unethical behavior at work, cyberloafing, and work injuries, and less organizational citizenship behavior.

Predictable time off

Considering the research and the undesirable outcomes of insufficient sleep, how you are you doing? How well to you create space for life outside of work? When do you create space for reflective thinking? How committed are you to taking time off? Where are your boundaries? Simply put, what’s your bedtime?

It was a new experience for Christian, she “took advantage” of days off at Christmas. Returning to work she noticed a difference in her perspective, the reward of “time off.” To pursue greater life harmony, she committed to the following:

  1. Daily appointment – for 30 minutes the door is shut, devices muted, a little music is added, and she creates space to think
  2. Business hours – she is leaving the office at a reasonable time to go home
  3. Disconnecting  – she does not log on and work from home during the evening, unless it’s an emergency
  4. Time off – she plans to enjoy days off in 2014

For you to think about:

  • If you establish predictable time off, what would that look like in your story?
  • How is your sleep affected by your work habits? Load? What can you do about it?
  • What boundaries do you need to set up?

Here’s to your breakthrough in 2014,

Steve

Smile. Think. Be present …

 Next Generation Leaders 2014 – Tulsa

Most businesses expect employees to turn into leaders with a title.  They load them up with responsibilities and a diverse team of people to manage.  Conflicts arise.  Pressure builds.  People leave. Managers crumble. Those who navigate their way to success seem to have leadership planted in them at birth.

But the study of truly effective leaders reveals that leaders learn to lead.  Their success depends on whether or not they become self-managed.

Next Generation Leaders turns employees into self-managed teams and leaders,

Get more details on Team-Based Coaching.

Photo credit: Ian Britton via Compfight
Comments Off

What’s the hurry?

 

 (Video 1:14)

No alarm clock was needed. I woke up realizing, “We’re in Kansas.”  Father’s Day weekend pulled my heart and then my feet home.

We spent Saturday night at Rita’s parents on “the farm.” With my journal and briefcase deposited on the deck, I grabbed my coffee mug fully anticipating time to write. Yep, I might even review some work I brought along, just in case. You know, “Make hay while the sun is shinning,” as they say.

The country morning grabbed my attention tugging on me to come see. Eager to see the morning skyline I moved to the east end of the yard. Soon, like a sheep nibbling at the grass, I began wandering down the drive to the lane to the county road, all paved with gravel.

Kansas Road Wild Flower Fathers DayI grabbed my iPhone – not to check e-mail, my calendar or to consult Google maps – but to capture the story. My unseen Guide said, “See the lone wildflower there in the ditch.” There was the wood fence post dressed in mossy green; highlighted by the sunbeams. The thin patch of Bermuda in the center of the road turned into a million, tiny, green lights as dew reflected the morning sun. It was a well-lit runway. My unhurried feet followed.

What’s the hurry?

“Hurry up, or we’ll be late.”

“Hurry up, it’s starting to rain.”

“Hurry, they’re waiting on us.”

“Hurry up and finish eating.”

“Hurry up or we’ll miss our flight.”

“Hurry!” is an emergency Call 911! But how often is it just the voice of the Urgent silencing the whisper of the Important?

Slow down. Enjoy the Story. What’s the hurry?

When did you last watch the sunrise?  Has sunset lost its spellbinding power on your gaze? When did flower blooms last hold you captive with their deep color? When did you last listen to the melody of birds?

The pace of life, ambition, needs and wants, success, information overload, the expectation to do more with less drive your life until they become habit. Can you remember the last time you experienced “unhurried”?  When did you last describe your day as calm, casual, carefree?

Fear drives unproductive behavior. It takes effort to identify its source. Why were you in such a hurry this morning? What drives your lifestyle of busy? What does it cost you to live without margin? What is the affect on you physically, mentally, emotionally, or spiritually? How does it impact your relationships?  What about your work performance?

Where you headed?

My “unhurried walk” took me north at the intersection on a “No Outlet” gravel road. As it narrowed, it became less gravel and more path-like until I arrived at Harmony Cemetery in Montgomery County, Harmony Cemetery 2013Kansas.

The tombstones displayed the Story of those who arrived “There” first, most a long time ago — Uncle Glen was buried just last month. Cemeteries and tombstones tell us of earthly life’s destiny and brevity.

Leaving the cemetery, I thought: if this is where the road goes and there is “No Outlet” why hurry to get here? Why don’t I embrace more unhurried days?

As Terry Pratchett, writes in The Last Continent,

It is said that your life flashes before your eyes just before you die. That is true, it’s called Life.

Where are you headed?  This simple question is an invitation for you to push back against a life with little margin, against the grind of falling into bed to roll out again. Create space for what matters most in life and listen.  That’s the beauty of unhurried walks.

Men occasionally stumble over the truth, but most of them pick themselves up and hurry off as if nothing had happened.   - Winston Churchill

The demands, the expectations, the pressure, the pursuit of “success” will take over unless you create space to listen to the Story.

Where are you headed?

What’s the hurry?

Leadership Development and the Conspiracy of Time

When you’re young, you look at television and think, there’s a conspiracy. The networks have conspired to dumb us down. But when you get a little older, you realize that’s not true. The networks are in business to give people exactly what they want. – Steve Jobs

 

Keeping An Eye On Time Ian Foss via Compfight

Our conversation was going quite well, there was a lot of energy and understanding, there was an exchange of ideas and relationship building.  As Becky began to move towards ending our phone meeting she apologized, “I’m booked back to back until this afternoon, I must go.”

“Sounds like you may need to create space”, I teased.

“You’re right”, she replied.

We are discussing my work as “the people developer” (executive coaching), my message, and my desire to help more people with their personal leadership development. I had just explained the foundational need to create space and how there is a “conspiracy of time” that pushes back against personal development.

What is the conspiracy of time?

To paraphrase Mark Twain, a conspiracy is a secret agreement within a world system, which seeks to impose what it wants but will not freely reveal it. Let’s call it the “Opposition Force”.

The conspiracy of time is enticement to live over-committed lives. What do you see, are people around you living time-poor lives? Most of the people I know live such busy lives; this is the conspiracy.

The plot against personal development in life is have little time to listen.

The Opposition Force exerts influence when we fill our lives with so much activity we fail to commit sufficient time toward our well being, whether physical, mental, emotional or spiritual.

Bottom line: it is an attack on relationships.

A conspiracy is usually a plan involving activity considered “illegal”.

Technically, there is nothing illegal about generally ignoring human relationships. (Obviously, I’m not talking about child neglect.)

Clearly, we are not prohibited from working 60+ hours a week and in doing so neglect the people in our lives: spouse, children, family or friends. In fact, such behavior is rewarded and encouraged with subtle suggestions… “Not now, later.”

It is not criminal to neglect your health. It is not unlawful to even back burner spiritual formation, cultivating a relationship with God.

The Opposition Force promotes over-extending legitimate commitments to the point of over-commitment … and all we say is: “I’m sooo busy!” Life harmony is lost and so often the vital connections with others and the care of oneself.

It is impossible to enjoy life harmony when too much time and energy is given to the temporal stuff in life; only people are eternal.

The business of life is people.

The Opposition Force supports us as we pin the badge on declaring: “I’m sooo busy!”  When was the last time you heard someone bragging that she left the office “on time”?

What is the best predictor of future success?

One of my favorite subjects is this idea of what predicts personal success. My coaching process and belief is this:

The Best Predictor of Future Success is the

ability and willingness to learn and change

achieved through consistent reflection on

truth found in the Story.

Once you understand the principles in that statement you will recognize the “conspiracy of time” and fight back. You will create space to listen; “too busy” doesn’t allow for such discipline.

Creating space for consistent reflection is the key to accelerated personal growth and development. When you hit the ground running and fall into bed the conspiracy is at work. Without time for consistent reflection you will limit your leadership and contribution to the world.

The ability and willingness to learn and change can be activated as we see the truth in the Story.  When life is a blur the helpful messages from feedback, experience, success, and failure will be lost and so is the leadership development opportunity.

Then unproductive, self-limiting behaviors create a box and your behaviors keep you from freedom and the high performance you are designed to enjoy.

When life is harmonized, not only will you experience personal growth, but all your relationships will have a chance to grow, too.

When it comes your time what exactly do you want?

What does the Opposition Force behind the conspiracy want?

To keep us in bondage, living lives with ancient behaviors, driven by fear so we show up in unproductive ways.

As Steve Jobs points out, the TV networks are in business to give people exactly what they want. While this is a hard message to hear, it is often true about life; we have what we want. Staying “too busy” allows us to avoid the hard work and responsibility for our personal development.

When it comes to your future, what do you want?

As you think of your personal relationships, what do you want?

When it comes to your leadership, what do you want?

If you want something more, then when will you must create space for reflection on your Story? The Opposition Force will say you’re too busy.

Join the conversation, leave your comment below.

Have read my new book?

THE PEOPLE PROJECT:

Your Guide to Changing Behavior and Growing Your Influence as a Leader

Order your copy today!


Three Steps for Improved E-mail Management

Availability is making my own schedule and priorities secondary to the wishes of others. CharacterFirst 

mailbox abyss Michael Sarver via Compfight

Recently, the topics of technology and hyper-connectivity have come up in my conversations with several clients.

Did you know the first BlackBerry was released in 1999? Then,

…in 2003 the more commonly known smart phone BlackBerry was released, which supports push email, mobile telephone, text messaging, Internet faxing, Web browsing and other wireless information services. (Wikipedia)

Yes, my boss was so excited the day UPS delivered his BlackBerry. Now, he was connected. I remember him telling me how the Regional VP responded to his emails within a matter of minutes. It seemed as if this had become a new leadership benchmark.

It a matter of weeks we were excited to receive this new life-saving device … I mean time saving tool.

What does being available mean?

To be available suggests being present for immediate use, accessible. Now I find it interesting that the archaic definition of available is: having a beneficial effect.

According to Dr. Kimerer LaMothe, in her article “What a Body Knows”

…findings published from the Kaiser Foundation’s research project on children and their media use shocked technophobes and -philes alike. According to the report, kids ages 8-18 spend more than seven and a half hours a day plugged into an electronic device (such as an iPod, smart phone, computer, or television). This figure does not include an extra hour and a half spent texting or talking on cell phones; time devoted to homework, or an extra three and a half hours of media exposure accrued by multitasking.

Are you concerned for our children and grandchildren?

How about you? If you feel hyper-connected, how beneficial does it feel?

E-mail and Time

Let’s narrow the conversation to e-mail. E-mail is computer-to-computer communication system. (Encarta Dictionary: English, North America)

A Google search for “email and time management” produced over 1 million hits addressing the need to manage e-mail and the overload many feel with their e-mail inbox.

Back to the character quality of availabilitymaking my own schedule and priorities secondary to the wishes of others; to live like this, requires boundaries.

Availability speaks to our ability to serve when someone needs help. This is NOT to be confused with unrestricted connectivity and unlimited access to one’s attention.

When it comes to e-mail, what if…?

When it comes to managing your inbox for greater productivity, remember snail mail. Although I have not monitored it, my USPS Mail Carrier consistently delivers our mail Monday through Saturday during a 30-minute window.

Yes, some people lease a Post Office Box, often so they can access their mail earlier. Businesses, especially those receiving checks via mail are willing to incur the additional investment of time and resources for the privilege. Otherwise, we have been trained to wait.

Here are three step to help you manage incoming e-mail and still be available …

  1. Check e-mail at designated times (Think Dr. Pepper Time” 10, 2, and 4 o’clock). What if you let key players know your plan?
  2. Set the course of your day based on goals and priorities, not what is delivered to your inbox overnight
  3. Use the telephone or text message if an immediate answer is truly needed

Living with the character quality of availability requires clarity in our day of hyper-connectivity.

How do you manage your e-mail inbox?

Please forward to a friend or colleague.

Have you pick up my new book?

THE PEOPLE PROJECT:

Your Guide to Changing Behavior and Growing Your Influence as a Leader

Order your copy from Amazon today

Leadership Lessons from a Leap Year

“If a man does not keep pace with his companions, perhaps it is because he hears a different drummer. Let him step to the music he hears, however measured or far away.” ― Henry David Thoreau

Personally, I’m not a fan of Daylight Savings Time. Frankly, this manipulation of time appears to be another attempt to control. Indeed, “high noon” became subject to man’s command back in 1895; thank you George Hudson. While the practical effects are still debated, March 11 we will lose an hour … at least for a while.

 

Photo by soham_pablo on flickr

 

Why the short February?

Did you know February’s limited number of days is the result of one man’s decision? Indeed, ego played a role in February having 28 or 29 leap year days.  

All the other months have 30 or 31 days, but February suffered from the ego of Roman Emperor Caesar Augustus, says (Professor) Stewart. Under Julius Caesar, February had 30 days, but when Caesar Augustus was emperor he was peeved that his month – August – had only 29 days, whereas the month named after his predecessor Julius – July – had 31. “He pinched a couple of days for August to make it the same as July. And it was poor old February that lost out,” says Prof Stewart.

The messiness of time

What is it about our solar system that presents this need of a Leap Year? According to the website, timeanddate.com …

Leap Years are needed to keep our calendar in alignment with the Earth’s revolutions around the sun. It takes the Earth approximately 365.242199 days – or 365 days, 5 hours, 48 minutes, and 46 seconds (a tropical year) – to circle once around the Sun.

However, the Gregorian calendar has only 365 days in a year, so if we didn’t add a day on February 29 nearly every 4 years, we would lose almost six hours off our calendar every year. After only 100 years, our calendar would be off by approximately 24 days!

With time pressure and our busy lives, things can get messy. How easy it is to neglect relationships, priorities related to mind, body and spirit … even our values, when we get sloppy with time.

The drift of time

leap year synchronizes the astronomical reality (365.242199 days per year) with our calendar system which is set up with the same number of days each year; until leap year.

Because seasons and astronomical events do not repeat in a whole number of days, a calendar that had the same number of days in each year would, over time, drift with respect to the event it was supposed to track. By occasionally inserting an additional day…into the year, the drift can be corrected.

Over time, the drift of time, can take us off course. Truth deals in reality or the facts. From a personal growth perspective, the process is to create alignment between “my reality” and “reality”.

Where do you need alignment?

When you understand the affect of time pressure and the inclination to drift you will look for opportunities to re-align. Leap Year is that “extra day” for cosmic concerns; every four years we insert an additional day to correct the drift. But the issue for leadership development is not cosmic, it is personal.

Future success requires creating space to listen to your story for truth so you can close the gaps between what you believe to be reality and reality.  Reality checks help us discern the difference between our behavior and our desired outcome as leaders.

To create space, you must take control of the pace.

  • Where do you need to correct the drift in your story?
  •  What will it take to align your story with reality?
  •  When do you have time and place for reflection?

 

Did you like this article? Who could you forward it to?

Your Tweet will be appreciated; and I’d love to hear your thoughts, add your comments below.

Pick up your copy of my new book:

THE PEOPLE PROJECT:

Your Guide to Changing Behavior and Growing Your Influence as a Leader

Order your copy today!

Photo by soham_pablo on flickr